FAQ

Prime Plaza Hotel Jogjakarta provides brief information about our hotel by common questions that you may have during your stay with us. Please read the questions and answers below - if you feel they don't answer your question, then feel free contact us.

What is the cost of airport transfer?
We have cooperation with Golden Bird. The additional charge is IDR 130.000/car/way (Pick up from Adisutjipto Airport) and IDR 350.000/car/way (pick up from Yogyakarta International Airport) using Avanza car. The payment will be settled upon check in.

What is earliest time for check in and check out?
Check in time at 14.00 o’clock and the check out time at 12.00 o’clock.

Is the Dolanan Kids Club free of charge?
Yes, in house guest can use Dolanan Kids Club free of charge.

Do I have free internet access in the room?
Yes, you can get free internet access in the room.

Is there smoking area available on the hotel?
Yes, there is a convenience smoking area at Colombo Pool Terrace.

Do I have access to health club and spa?
Yes, in house guest has free access to health club and will get discount for spa.

Is there a hair dryer available in the room?
Yes, each room is equipped with a hair dryer.

How much the extra bed cost for one night?
IDR 250.000 including breakfast for 1 person for domestics and KITAS holder.

Is there any shuttle or service to Malioboro area?
Prime Plaza Hotel Jogjakarta provide free drop out to Malioboro at 10.00, 13.00, 17.00 and 19.00 o’clock with minimum reservation 1 hour before.

Will my credit card be charged prior arrival?
Your credit card is only required to guarantee your booking and will not be charged prior your arrival.

How can I subscribe to the newsletter?
Please visit our home page JOGJA.PPHOTELS.COM and insert your e-mail address in the Newsletter box.

 

* Informations may change without prior notice. Please contact rsvn@jogja.pphotels.com for updated information.

Discover more

Previous next

Accolades