Room Directory

ADAPTOR

An adaptor plug is located in the bathroom converting from 220V to 110V. Additional adaptor plug is available at Housekeeping at ext. 4.

Saklar adaptor terdapat di kamar mandi dengan konversi 220V ke 110V. Saklar adaptor tambahan tersedia di Housekeeping di ext. 4.

 

AIRLINE INFORMATION

Our Concierge will be pleased to assist you with the updated airline information and boarding pass. Please dial ext. 2.

Concierge kami dengan senang hati akan membantu memberikan informasi terbaru penerbangan dan boarding pass. Silahkan menghubungi ext. 2.

 

AIR CONDITIONING

Hotel rooms are equipped with air-conditioning. Each unit can be individually adjusted according to your comfort.

Semua kamar mengunakan pendingin ruangan. Dilengkapi dengan pengatur suhu ruangan yang dapat diatur untuk kenyamanan Anda.

 

ARRIVAL and DEPARTURE TIME

Check in time is from 2 p.m. onwards. Check out time by 12 p.m. on the day of departure. Should you require a late checkout, please contact Receptionist who will advise you the availability and additional charge. Please dial ext. 1.

Waktu Check in adalah mulai pukul 14.00 dan seterusnya. Waktu Check out pukul 12.00 pada hari keberangkatan. Apabila Anda membutuhkan perpanjangan waktu checkout, silahkan menghubungi Receptionist yang akan menginformasikan ketersediaan dan tambahan biaya. Silahkan menghubungi ext. 1.

 

BAGGAGE

For baggage collection or storage, please contact Concierge at ext. 2.

Untuk pengambilan atau penyimpanan barang, silahkan menghubungi Concierge di ext. 2.

 

BANQUET MEETING / PARTY / WEDDING

Please contact our Sales Department from 8 a.m. until 5 p.m. during Monday untilFriday, or contact our Duty Manager on Weekend and Public Holiday. Please contact Receptionistfor further information at ext. 1

.

Mohon hubungi Sales kami pada jam kerja mulai pukul 08.00 WIB hingga 17.00 WIB pada hari Senin sampai hari Jumat, atau hubungi Duty Manager pada akhir pekan dan Hari Libur Nasional. Silahkan menghubungi Receptionist untuk informasi lebih lanjut di ext. 1.

 

BATHROOM AMENITIES (Dial 4)

Additional amenities are available at Housekeeping at ext. 4.

Untuk tambahan kelengkapan kamar mandi, silahkan menghubungi Housekeeping di ext. 4.

 

BIKE RENTAL (Dial 1)

Bike is available for renting. Please contact Receptionist for availability and price at ext 1.

Kami menyediakan sepeda untuk disewa. Mohon menghubungi Receptionis untuk informasi ketersediaan dan harga di ext 1.

 

BUSINESS CENTER

Secretarial services for printing and photocopying are available. Please contact Receptionist at ext 1.

Tersedia pelayanan untuk printing dan fotokopi. Silahkan menghubungi Receptionist di ext 1.

 

BREAKFAST

Enjoy the international and Indonesian breakfast buffet at SRIKATON Restaurant. Opening hours : daily from 6 a.m. until 10 a.m. and until 10.30 a.m. during weekend and Public Holiday. IN ROOM DINING

Enjoy the easiness of our Room Service breakfast. Please dial ext. 3.

Nikmati sajian makan pagi dengan menu internasional dan Indonesia di Restoran SRIKATON dari pukul 6 WIB sampai dengan 10 WIB, dan sampai dengan 10.30 WIB saat akhir pekan dan Hari Libur Nasional.

 

IN ROOM DINING

Nikmati kemudahan makan pagi melalui layanan kamar. Mohon menghubungi ext. 3.

 

COLOMBO POOL TERRACE

Adjacent to the swimming pool. Offers snacks, cocktails or a good glass of wine in relaxing atmosphere. Opens for all-day dining from 9 am to 11 pm.

Berdekatan dengan kolam renang. Menawarkan kudapan, koktail atau segelas anggur di suasana yang santai dari pukul 09.00 WIB sampai dengan 23.00 WIB.

 

CLOTH DRYER

A clothes line is located in the bathroom. Please refrain from hanging your clothes on the lampshades or on balcony railing, terrace or in the garden.

Tersedia tali untuk menjemur di kamar mandi. Mohon untuk tidak menggantungkan baju Anda pada tudung lampu, balkoni, teras atau di taman.

 

CONCIERGE

Our concierge is located in the lobby, we will assist you:

-Airport or Train Station transportation

-Rent car and taxi service

Concierge kami terdapat di area lobby, kami akan membantu anda :

-Transportasi ke bandara atau ke Stasiun Kereta Api

-Jasa sewa kendaraan dan pelayanan taksi

 

COURIERS SERVICE

Courier service within Indonesia and overseas destinations can be arranged. Please contact Concierge at ext 2.

Jasa kurir untuk wilayah Indonesia dan luar negeri bisa kami bantu. Harap menghubungi Concierge di ext 2.

 

CREDIT CARD

Major credit card such as VISA, American Express, BCA, Union Pay, Master Card and JCB are accepted. Details information can be obtained from Receptionist.

Hotel menerima kartu kredit utama seperti VISA, American Express, BCA, Union Pay, Master Card dan JCB. Keterangan lengkap bisa diperoleh di Receptionis.

 

CREDIT POLICY

It is the policy of the hotel to obtain a guarantee for any extras incurred during the guest stay on check in. This is normally in the form of a credit card guarantee or a cash deposit.

Merupakan Kebijakan hotel untuk mendapatkan jaminan selama tamu tinggal dan semua tambahan biaya dalam bentuk kartu kredit atau tunai.

 

DIET

Special dietary needs can be arranged through our Food and Beverage Department.

Kebutuhan diet khusus dapat diatur melalui Food and Beverage Departemen.

 

DOCTOR

Should a doctor or medical assistance is required, please contact our Receptionist at ext 1.

Jika memerlukan dokter atau perawatan medis, harap hubungi Receptionis di ext 1.

 

DRINKING WATER

Please do not drink tap water. Complimentary drinking bottle water is provided in the bathroom. Additional drinking water also provided with extra charge IDR 10,000.

Tidak dianjurkan minum air dari kran. Air minum kemasan botol tidak berbayar disediakan di kamar mandi Anda. Tambahan air minum kemasan tersedia dengan tambahan biaya Rp 10.000.

 

DUTY MANAGER

Duty Manager is available for 24 hours at ext. 8471.

Duty Manager tersedia 24 jam di ext. 8471.

 

ELECTRICAL SUPPLY

The hotel electricity supply is AC 220 volts, 50 cycles. Please do not use the razor socket in the bathroom for other electrical appliances.

Hotel menyediakan listrik 220V / 50Hz. Mohon untuk tidak menggunakan soket razor untuk peralatan selain itu.

 

EMERGENCY ASSISTANCE

For emergency assistance, please dial ext.7.

Untuk bantuan darurat, silahkan tekan ext.7.

 

EXTRA BED

Extra beds are available at charge. Please contact Receptionist at ext 1.

Extra bed tersedia dengan biaya tambahan. Harap hubungi Receptionis di ext 1.

 

FIRE, SAFETY AND PROCEDURE

A floor plan on your door shows you the location of the nearest exit staircase (with the exception of 1st floor rooms), fire alarm and fire extinguisher. If you should see smoke or fire, dial 7 for emergency call or raise alarm. Should evacuation of the hotel become necessary, please observe the following procedure:

  • Leave your room immediately, making sure that your room is closed.
  • Process immediately to the nearest exit and follow it down / up to lobby level.
  • Make your way to the assembly point at the front of the hotel where a role call will be made.

 

Terdapat denah kamar dibalik pintu kamar Anda yang menunjukkan arah ke tangga terdekat (kecuali untuk lantai 1), alarm kebakaran dan alat pemadam. Apabila Anda melihat asap atau api, tekan ext 7 untuk emergency. Apabila diperlukan proses evakuasi, mohon cermati prosedur berikut ini :

 

  • Segera tinggalkan kamar Anda, Pastikan kamar Andatertutup
  • Segera menuju ke pintu keluar terdekat dan ikuti petunjuk arah sampailobby
  • Pastikan Anda berjalan menuju titik kumpul di depan hotel dimana hotel akanmemberikan instruksi selanjutnya

 

FIRST AID

Contact Duty Manager for first aid treatment at ext 7.

Hubungi Duty Manager untuk bantuan penanganan pertolongan pertama pada kecelakaan di ext 7.

 

FLOWER

Please call Housekeeping for special flower arrangements at ext 4.

Harap hubungi Housekeeping untuk permintaan bunga – bunga khusus di ext 4.

 

FORBIDDEN ITEMS

For the safety and comfort of all hotel guest, it is forbidden to have pets, durian (fruit), fireworks & cooking utensil, such as table stove, rice cooker, etc. If any of these items are found, they will be removed. Charge will be applied for pets and durian.

Untuk keamanan dan kenyamanan semua tamu hotel, dilarang untuk membawa hewan peliharaan, durian dan alat-alat memasak, seperti : kompor, rice cooker, dll. Jika barang barang ini ditemukan maka kami akan diambil. Akan dikenakan biaya apabilamembawa hewan peliharaan dan durian ke dalamhotel.

 

TRAVELLERS WITH DISABILITIES

The hotel is committed to provide accessible facilities for Travelers with disabilities. If you encounter barriers during your stay, please contact Duty Manager. If in the future you require an accessible room, you can assist us in meeting your needs by making advance reservations.

Hotel berkomitmen untuk menyediakan fasilitas untuk tamu berkebutuhan khusus. Apabila anda memiliki kendala selama masa tinggal Anda mohon hubungi Duty Manager. Dikemudian hari apabila anda membutuhkan kamar yang mudah diakses, anda dapat membantu kami untuk memenuhi kebutuhan anda dengan membuat reservasi sebelumnya.

 

HEALTH CLUB CENTER “Kirana Health Club”

Fully equipped Health Club Center with cardio and weight training circuit, also free aerobic classes is available every day. Open daily from 6 a.m. to 10 p.m.

Pusat Kebugaran yang dilengkapi dengan latihan kardio dan latihan beban, juga tersedia kelas aerobik setiap hari. Buka dari pukul 06.00 WIB sampai dengan pukul 22.00 WIB.

 

HOUSEKEEPING SERVICE

Should you require your room to be serviced at a specific time, please dial ext. 4

Jika Anda membutuhkan kamar Anda untuk dilayani pada waktu tertentu, mohon hubungi ext 4.

 

IN ROOM DINING

Available for 24 hours. In Room Dining Menus are available in your room. Should you have any special requirement, please inform us.

Tersedia 24 jam sehari. Menu In Room Dining tersedia di kamar Anda. Bila Anda menginginkan permintaan khusus mohon beritahu kami.

 

INTERNET SERVICE (Dial 1)

Complimentary internet is available. Please contact our Receptionist for further information.

Hotel menyediakan layanan internet tidak berbayar. untuk informasi lebih lanjut, dapat menghubungi Receptionist di ext 1.

 

KIDS CLUB “DOLANAN”

Offer various indoor kids activities such as coloring, cooking class, creating candles, etc. Open daily from 9 a.m. to 5 p.m.

Tersedia berbagai macam permainan indoor untuk anak anak seperti mewarnai, memasak, membuat lilin kreasi, dll. Buka dari pukul 09.00 WIB sampai dengan pukul 17.00 WIB.

 

LAUNDRY, PRESSING AND DRY CLEANING SERVICE

Laundry collected before 9 a.m. will be returned on the same day. Laundry collected after 9

a.m. will be returned on the next day. Express service will be done on 3 hours and is available at 100% surcharge. Please dial Housekeeping at ext 4.

Cucian yang diambil sebelum pukul 9 pagi, akan dikembalikan pada hari itu juga. Cucian yang diambil sesudah pukul 9 pagi, akan dikembalikan keesokan harinya. Pelayanan cepat (Express service) dapat diselesaikan dalam waktu 3 jam, dengan biaya tambahan 100% dari harga normal. Silahkan menghubungi Housekeeping di ext 4.

 

LOBBYLOUNGE

Relax and enjoy the range of snacks and refreshment drinks in our lounge. Open daily from 10 a.m. to 10 p.m.

Bersantai dan nikmati beragam kudapan dan minuman yang menyegarkan di lounge kami. Buka setiap hari dari pukul 10 pagi sampai jam 10 malam.

 

LOST AND FOUND

For any lost items, please contact Housekeeping at ext 4.

Untuk kehilangan barang, hubungi bagian Housekeeping di ext 4.

 

MAIL

Our Concierge will be pleased to assist you for any enquiries. Postage stamps are available at our Reception.

Concierge kami dengan senang hati akan membantu semua keperluan Anda. Perangko tersedia di Reception.

 

MANAGER ON DUTY

Manager on Duty is available for 24 hours, for any special or emergency service.

Manager on Duty bertugas 24 jam bagi Anda yang memerlukan pelayanan khusus ataupun darurat.

 

MAPS

Jogjakarta local maps may be obtained from Reception.

Peta lokal Jogjakarta dapat diperoleh di Reception.

 

MESSAGES

If you are expecting a message or would like to leave a message, please contact the Receptionis at ext 1.

Apabila anda menunggu pesan atau mau meninggalkan pesan, silahkan hubungi Receptionist di ext 1.

 

NEWSPAPER

The Hotel's complimentary newspapers are available in the hotel's lobby. If you would like specific newspaper delivered to your room, this can be arranged at additional cost. Please inform Reception of your requirement a day before.

Koran tersedia di Lobby. Jika anda menghendaki koran tertentu untuk dikirim ke kamar, hal ini bisa dilakukan dengan tambahan biaya. Mohon untuk menginformasikan ke bagian Reception untuk permintaan Anda 1 hari sebelumnya.

 

NON SMOKING ROOM

A number of guest rooms have been set aside for the convenience of our non-smoking guest. Please request these rooms upon making your reservation or at the Reception.

Sejumlah kamar sudah diatur untuk kenyamanan tamu kami yang tidak merokok. Silahkan melakukan pemesanan untuk kamar – kamar ini dengan Reservasi atau di Reception.

 

PARKING

Free of charge. Please note that the hotel assume no responsible and shall not be liable in respect of any damage or misdemean or to vehicles and / or contents while parked on our premises.

Tidak dipungut biaya. Harap diperhatikan bahwa hotel tidak bertanggung jawab dandiganggu gugat atas segala kerusakan, kehilangan atas kendaraan dan /atau muatan sewaktu di parkir di tempat kami.

 

PRAYING TOOLS

Bible, Qur'an, praying mat & veil are available at Housekeeping, The qibla sign is on the room ceiling.

Injil, Al-Qur'an, sajadah dan mukena tersedia di Housekeeping. Tanda arah kiblat terpampang di langit – langit kamar anda.

 

RELIGIOUS SERVICE

Please contact Receptionist for information of religious service.

Harap hubungi Reception untuk mendapatkan informasi mengenai pelayanan keagamaan.

 

RECREATION

Special Recreation Activities are organized daily. Please contact our Recreation Coordinator for information of Sport Activities such as jogging, tennis, volleyball, basketball at ext 6.

Kegiatan rekreasi diatur setiap hari. Hubungi Recreation Coordinator kami untuk informasi kegiatan olahraga seperti jogging, tennis, volleyball, basketball di ext 6.

 

REFRIGERATOR

A refrigerator is provided in the room. Please turn the thermostat clock wise for using it.

Lemari pendingin disediakan dikamar. Untuk menggunakannya silahkan memutar pengatur suhu searah jarum jam.

 

RESTAURANT SRIKATON

Srikaton restaurant offers our special range of Indonesian and international cuisines. Located in the Main Lobby. All day dining available for 24 hours.

Srikaton Restoran menawarkan bermacam – macam menu hidangan Indonesia dan Internasional. Berlokasi di Lobby Utama. Jamuan setiap hari tersedia selama 24 jam.

 

ROOM RESERVATIONS

For information and reservation at Prime Plaza Hotel Jogjakarta, please contact our Receptionist at ext 1.

Untuk informasi dan pemesanan di Prime Plaza Hotel Jogjakarta, hubungi Receptionist di ext 1.

 

SAFE DEPOSITE BOX

Safe Deposit Boxes are available in the rooms as well as the Front Desk. The Hotel is NOT responsible for money, jewelry or other valuable placed in the safe. The users guide is available in the safe deposit box. Please leave the door open when checking out. It is important that you should remember the personal identification number to access the safe deposit box

Safe Deposit Box tersedia di kamar dan Front Desk. Hotel tidak bertanggung jawab terhadap uang, perhiasan atau barang berharga lain yang ditempatkan di dalam safe. Mohon untuk membuka safe deposit box ketika Anda check out. Sangat penting untuk mengingat nomor PIN Anda untuk mengaskses safe deposit box.

 

SAUNA

Relax in our Whirlpool and Sauna, located at Sekar Arum Spa. For further information, please contact ext 5.

Bersantailah di whirlpool dan sauna kami yang berada di area Sekar Arum Spa. Untuk informasi lebih lanjut, mohon hubungi ext 5.

 

SECURITY

For your own security, you are advised to lock your door, to use the safety latch for added protection and privacy. Please be cautions when admitting anyone to your room. The hotel is NOT responsible for money, jewelry or other valuables in the room.

Untuk keamanan Anda mohon memastikan pintu kamar Anda terkunci dan menggunakan rantai pengaman ketika Anda di dalam. Ketika Anda meninggalkan kamar pastikan pintu kamar Anda tertutup. Selain itu berhati- hatilah dalam mengenali tamu yang datang. Hotel tidak bertanggung jawab atas uang, perhiasan atau barang berharga lain didalam kamar anda.

 

SEKAR ARUM SPA

Our Sekar Arum SPA offers various massages and treatments to pamper you mind, body and soul. Open from 6 a.m. to 10 p.m. with last order at 9 p.m. For further information, please contact ext 5.

Sekar Arum SPA menawarkan beberapa jenis pijat dan perawatan untuk menyegarkan tubuh dan pikiran. Buka dari pukul 06.00 WIB sampai dengan pukul 10.00 WIB, dengan pemesanan terakhir pada pukul 21.00 WIB. Untuk informasi lebih lanjut, mohon hubungi ext 5.

 

SEWING KIT / TAILOR

Sewing kit is available in the bathroom. Please contact Housekeeping for additional assistance. There is no charge for this service.

Peralatan menjahit tersedia di kamar mandi. Bila Anda membutuhkan bantuan tambahan, hubungi bagian Housekeeping. Pelayanan ini tidak dipungut biaya.

 

SHOE POLISH

Please place your shoes above the “Shoe Shine Polish Service” sign, located in your wardrobe and call Housekeeping. The service is at our compliments.

Silahkan taruh sepatu Anda di atas tanda “Jasa Semir Sepatu” yang terketak didalam lemari Anda dan hubungi bagian Housekeeping. Pelayanan ini tidak dipungut biaya.

 

STAMPS

Stamps can be purchased at Receptionist.

Perangko tersedia di Recepsionis.

 

SWIMMING POOL

Relax in outdoor pool surrounded by our tropical garden. Open from 06.00 a.m. to 09.30 p.m.

Bersantai di kolam renang luar yang dikelilingi oleh taman tropis kami. Buka dari jam 06.00 hingga jam 21.30 WIB.

 

TRADITIONAL SOUVENIR AND BATIK SHOPPING ARCADE

Traditional souvenir and batik Shopping Arcade available in the hotel lobby.

Tempat belanja sovenir tradisional dan batik ada di area lobby.

 

TELEVISION CHANNELS

National and selected International TV channels are available at no charge.

Beragam pilihan siaran TV Nasional dan Internasional tersedia tanpa biaya tambahan.

 

TELEPHONE SERVICE (Dial 0)

ROOM TO ROOM CALLS

Please dial “8” followed by the room number. Calling from room to room is complimentary.

LOCAL AND LONG DISTANCE CALLS

Please dial “9” to get an outside line followed by the number you wish to dial. Please note that charges will be directly applied to your room folio.

INTERNATIONAL CALLS

Please dial “9” to get an outside line + 001/007/008 (choose one) +country code +required number.

Please contact the Operator for assistance. A surcharge is chargeable on all calls.

 

ANTAR KAMAR

Tekan “8” diikuti nomer kamar. Telephone antar kamar tidak berbayar.

TELPON LOKAL DAN INTERLOKAL

Tekan “9” untuk sambungan telepon keluar lalu nomer yang akan dituju. Semua biaya akan otomatis masuk kedalam tagihan kamar.

TELEPON INTERNASIONAL

Tekan “9” untuk sambungan telepon keluar +001/007/008(pilih salah satu)+kode Negara+nomer telephone.

Hubungi Operator Hotel untuk meminta bantuan. Dikenakan biaya tambahan untuk semua hubungan pembicaraan di telepon.

 

 

VISITORS

For security reasons, unregistered guests are not permitted in the hotel rooms after 11 pm. Visitors staying after 11 pm are required to register at the Front Desk in the Lobby.

Untuk alasan keamanan, tamu yang tidak teregistrasi tidak diperbolehkan berada di hotel setelah pukul 23.00 WIB. Semua pengunjung yang tinggal setelah pukul 23.00 WIB diharuskan melakukan registrasi di Recepsionis.

 

WAKE UP CALLS

Please contact our Telephone Operator at ext 0.

Mohon hubungi Telepon Operator di ext 0

 

YOUR PRIVACY

For your privacy, please hang “DO NOT DISTRUB“ sign outside your door or push electric “DO NOT DISTRUB “ sign. Please inform our Operator if you wish to block incoming calls and please advise us as you wish to receive calls again.

Untuk privasi Anda, harap gantungkan tanda “Mohon Jangan Diganggu” di depan pintu kamar Anda atau tekan tanda elektrik “Mohon Jangan Diganggu” untuk kamar yang menggunakan tanda elektrik. Silahkan informasikan ke Operator jika Anda tidak ingin menerima telepon, dan memberitahukan kami apabila Anda ingin menerima telepon kembali.

 

 

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